How do I know what type of drinking water system I need?

First, consider the actual application for the drinking water system in your home. Drinking water filtration systems fall under two broad application platforms:

1. Point-Of-Use (POU) Systems. POU systems are very popular and affordable. They are designed to provide the treated, filtered water to one specific location…such as a dedicated faucet that is connected only to the POU system. Furthermore, POU systems may be “under-counter” or “counter-top” systems. Under-counter systems install easily under a kitchen sink and do not take up any counter space. The filtered water is supplied to an attractive faucet installed on the sink next to the main sink faucet. Most reverse osmosis and ultra-filtration systems are “under-counter” systems. Counter-top systems are self-contained systems that connect to the main faucet aerator through the use of a diverter valve and supply the filtered water through an integrated faucet on the unit itself. A flexible, food-quality hose is used to make the connection and can easily be attached and removed from the faucet as needed.

2. Point-Of-Entry (POE) Systems. POE systems, as the name implies, installs on the incoming water service going into the home. They are usually installed in a garage or outside (in moderate climates where freezing is not an issue) and treat all of the water going into the home. POE systems can be used to reduce chlorines, VOCs, tastes, odors and a range of other contaminants depending on the filtration media used. Because a POE system must be able to maintain much higher flow rates of treated water than POU systems, there may be some limitations on reducing certain contaminants. For example, if your concern is to remove chlorine and fluoride from drinking water, you should consider a reverse osmosis system or our fluoride filter system (both POU) for application under the sink. The POE system will remove the chlorine but not the fluoride. Be sure to check the specifications of any POE system you are considering and pay special attention to the capacity of the filters between replacements. Of course, many of our customers choose both a POE and POU system, which supplies healthy water for cooking, showering, bathing, laundry and drinking…with special emphasis on highly purified drinking water.

Will AquaFilters Online offer me assistance in choosing and designing the system that’s right for me?

Of course! We would be happy to provide you with assistance in choosing the best system for you. Simply send us a brief email to sales@aquafiltersonline.com and briefly describe what your concerns and goals are for your new system and we will respond back to you very quickly. If you include your phone number and a good time to reach you, we will even call you back and give you the personalized service we are well known for!

I have city water…do I still need to consider a drinking water system?

YES! Especially if you have city (or other municipally-supplied) water! Unfortunately, the condition of our municipal water sources (ground water and surface water) and the condition of the many miles of utility pipe infrastructure to deliver this water to your home is constantly changing and leaves too many variables that may be a factor in the delivered water quality. For expanded discussion on this topic, please read our section “Why Water Filtration”. Just remember…any of the drinking water systems we offer will dramatically improve the overall quality and taste of tap water and allow your family to enjoy and benefit from healthy, great-tasting water for just pennies a gallon and in an environmentally responsible way.

I already have a water softener. Will that give me high-quality drinking water?

A water softener will improve the quality of the water with respect to your indoor plumbing and fixtures, but they are not designed to reduce the contaminants that may be in your water. Water softeners use an ion exchange process to replace the “hard” calcium and magnesium ions in your water with sodium ions. This is why softeners use a form of salt in a brine tank. There are many advantages to soft water…that is, water with no calcium and magnesium, but these benefits center around the prevention of scale and sediment build-up in plumbing, water heaters and fixtures. Also, softened water is desirable for bathing and laundry.

But for healthy drinking water when using a softener, the best option is often a reverse osmosis system. This will remove most of the unhealthy contaminants in the water along with the additional sodium (salt) that was added by the softener. Many people already have too much salt in their diet and healthy water does not include salt in any form.

Are shower filters important?

The real question here is “How important is it to remove the chlorine from my shower water”? The answer is that it is VERY important. shower filters. Shower filters offer a very inexpensive option to remove chlorine from an individual shower fixture, while a whole-house filtration system can remove the chlorine from all shower, bath and faucet fixtures, along with many other contaminants. By using one method or the other, you are taking an important step forward in safeguarding your family’s health from this risk. Numerous studies and articles…including the American Journal of Public Health continue to raise mounting evidence and warnings of the long-term health risks associated with showering and bathing in chlorinated water. Chlorine is a toxic chemical. It is used in water treatment to reduce and kill forms of biological agents, such as bacteria and viruses found in water systems. Chlorine is harmful to you when you drink it and when it is absorbed into our skin and inhaled into your lungs when you shower. It has been estimated that the "shower steam" in your bathroom can contain up to 100 times the amount of chlorine than the water, because chlorine evaporates out of water at a relatively low temperature. If you bathe or shower in unfiltered tap water you are inhaling and absorbing chlorine into your body. Conditions contributed to or aggravated by chlorine exposure:

• Respiratory Conditions (nose, throat, lungs, sinuses): Asthma, bronchitis

• Hair: Dry, brittle

• Skin: Dry, flaking, dandruff, itching, rashes (especially with infants and children)

• Eyes conditions

Chlorine is universally used to chemically disinfect water. It kills germs, bacteria and other living organisms. Chlorine readily passes through the cell wall and attaches to the fatty acids of the cell, disrupting the life sustaining functions. The human body is composed of billions of cells. Most people are aware that the quality of their drinking water can be improved by filtering their tap water or buying bottled water. However, many do not realize that they are addressing only a part of the problem. One half of our daily chlorine exposure is from showering. Chlorine is not only absorbed through the skin, but also re-vaporized in the shower, inhaled into the lungs, and transferred directly into the blood system. In fact, the chlorine exposure from one shower is equal to an entire day's amount of drinking the same water. Drinking filtered tap water is important, as are taking steps to ensure that we don’t expose our bodies to chlorine from showering as well.

Why should I purchase my water filtration products from AquaFilters Online?

We are truly passionate about both the products we offer and the level of service we offer to our customers. With experience that stems from more than two decades of designing and installing systems in homes and commercial establishments, we have both the talent and knowledge to assist you with choosing and enjoying the right system for your needs.

Our product lines will never be the largest or most diverse, so we can specialize in a select group of high quality products from leading and reputable manufacturers. This allows us to stand behind each product we sell and guarantee your satisfaction!

We understand that one of the most important foundations for optimal health is drinking sufficient amounts of water that is essentially free of the many potential contaminants that can negatively impact our health. With this in mind, we have created a corporate mission that is centered around improving people’s health through pure water, reducing the negative carbon footprint on our planet from the use of bottled water, and lastly…to give back to our core charity in their mission to cure children afflicted with cancer.

Will you assist me with installation or technical issues?

Yes! Simply email us at support@aquafiltersonline.com or call us at 727.204.5108

How do you ship the product to me?

We use United Parcel Service (UPS) for all of our shipping. You have a choice to choose the level of shipping service to meet your needs which include:

• UPS Ground Delivery

• UPS Second Day Air

• UPS Overnight

Please note that if we post any offer for “Free Shipping” that it is only applicable to shipments within the continental United States of America. Shipments to international destinations, including Canada, Alaska and Hawaii are not eligible for free shipping.

How long after the order before you ship?

We ship most products within 24-48 hours of the order processing. If a product is temporarily out-of-stock or will not ship within 72 hours, we will notify you via email and advise you of the current status. If the availability of the product does not meet your needs, you may simply respond to the email and cancel your order. When your order is shipped, you will be notified via email with your UPS tracking number so that you can check on the delivery at your convenience.

Is my credit card charged before you ship the product to me?

No. Your credit card will not be charged until the actual shipment.

Do you ship COD?

No. COD processing is costly and inconvenient to our customers. For your convenience, we accept MasterCard, Visa, Discover and PayPal which are processed electronically on our secure servers using the latest 256-bit SSL encryption. You may also purchase using a check mailed to our corporate address, but please be aware that personal checks may cause your order to be delayed for several days.

Do you carry the replacement parts and filter cartridges to maintain my system?

Yes! We stock everything in our warehouse for each of our systems and also carry many replacement filters for other systems as well. If you are unsure about a certain replacement filter, please email us at sales@aquafiltersonline.com and we will advise you accordingly.